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Original topic:

S20 shipped then recalled?

(Topic created on: 27/02/20 19:57)
Fra_T
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Galaxy S20 Series

Got a couple of despatch emails the other day, one for the phone, one for the upgrade pack to return my S10

Then a DPD delivery notification and text this morning to say my S20 would be delivered this afternoon

All seemed quicker than I expected

 

Got home, upgrade pack arrived

DPD delivery tracking says phone recalled and being returned to Samsung!

 

My Samsung account order says shipped as well

 

Someone pull the trigger too early on the delivery, or something else? 

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53 REPLIES 53
126005
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Galaxy S20 Series
Had the exact same thing. My only worry now is that because its marked as shipped they'll miss it on the 9th.. however spoke with Samsung support yesterday & they assured me it would still be shipped on the 9th. Did feel like Chrietmas had come early though!
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Lembo
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Galaxy S20 Series
Must of been gutting!

Not long now....
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126005
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Galaxy S20 Series

@Lembo wrote:
Must of been gutting!

Not long now....

It was but mainly because it actually got to my local depot before being recalled 😭

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Sbol15
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Galaxy S20 Series

Someone in Twitter had theres actually delivered on Friday!!

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Deadst4r
Apprentice
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Galaxy S20 Series

This happened me as well. It was literally like 20 minutes from my office on Friday and they canceled. 

 

Pretty annoying. I'm really paranoid about it not being dispatched again, especially as the order status still just says 'shipped' and when I rang Samsung today they blamed DPD and said the phone hadn't been returned yet... 

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Sbol15
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Galaxy S20 Series
The samsung "support" are so useless. Trust that DPD will ensure everything arrives on time.
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Sbol15
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Galaxy S20 Series
Are you in Scotland
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Deadst4r
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Galaxy S20 Series

Nah Northern Ireland. 

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Deadst4r
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Galaxy S20 Series

Sorry what I mean is that mine is shown as shipped from the first accidental dispatch. It hasn't updated and the phone hasn't yet reached Samsung again. 

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