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Original topic:

s20+ poor network signal

(Topic created on: 24-04-2021 03:00 PM)
Pmz
Apprentice
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Galaxy S20 Series

New s20+ 5g

1bar network reception.  4 bar with Huawei if same sim card used at same location.  any advice pls

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4 REPLIES 4
Pmz
Apprentice
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Galaxy S20 Series
any advice from anyone pls?
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Pmz: Sorry to hear that you're having network issues with your Galaxy S20+. Can you try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, to see if this helps? Also, if you have a case or cover on the device then please remove it temporarily to ensure that it isn't interfering with the signal. 

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Pmz
Apprentice
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Galaxy S20 Series
thanks for your reply. that has been done already including network reset.
also no change if I take the cover off. it seems that it is a known problem with s20+ and ultra?
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Pmz
Apprentice
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Galaxy S20 Series
I am not sure any more if there's any activity on this site but thought it would be worth another try :still wonder if any expert advice is out there. my new s20 plus shows1 bar signal, occasionally goes to 2 bars while with the same sim put into other devices on same network the strength is 3-4bars constantly.
interestingly the reception increases to 3 bars when actually making a call and drops to 1 bar right after I hung up.
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