13-10-2020 07:44 PM - last edited 13-10-2020 07:51 PM
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Hi,
I just got my new S20 FE phone. I found that Sim 2 slot is not working. If I put a sim card in Slot 2, the phone said "no Sim card". Does anyone else have the same issue? I would also like to know if other phones work fine.
Solved! Go to Solution.
13-10-2020 08:37 PM
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13-10-2020 08:41 PM
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Thanks for your reply. I did wipe it but still not working. It shouldn't be related to Sim card, since Slot 1 works fine.
13-10-2020 09:59 PM
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One weird thing is that I don't have "Sim management" option in Settings-Connections. So I am wondering whether it is a software issue. I hope other FE users can tell me something.
13-10-2020 10:07 PM
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Where is SIM card Manager? Here is the screenshot of "connections"
13-10-2020 10:34 PM
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13-10-2020 11:00 PM
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Yeah I did. Nothing. It is a US model.
14-10-2020 01:14 AM - last edited 14-10-2020 01:15 AM
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I'm seeing the same exact issue. US model, second SIM is not recognized.
14-10-2020 01:20 AM
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Glad to know I am not the only one. It then seems a common issue. How to report to technical support?
14-10-2020 01:32 AM
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Just asked a costumer support agent, who told me US version only allows single SIM.
