04-03-2023 12:35 AM in
Galaxy S20 SeriesHi, I've just upgraded my phone to a Galaxy S20 and I'm having a problem when using the Samsung email app. Looking In the settings menu, there are the following entries :
email address, username, incoming server, security type (SSl) Port (993) outgoing server(TLS) ,
Port (587), require authentication to sen emails (selected) But.. There does not appear anywhere to enter my email password........ Can anyone please help me to find a way to enter my email Password ? Thank You..
04-03-2023 05:03 AM - last edited 04-03-2023 05:04 AM ) in
Galaxy S20 Series05-03-2023 03:37 PM in
Galaxy S20 SeriesThank you for your Reply StuartR - much appreciated. I'm not trying to add a new account... I've had to change my password for my (live.co.uk) email account. I've changed it OK on my laptop and everything is working fine there, but on my mobile phone I cannot send emails on my live.co.uk account... I can however receive emails on that account on my phone which seems strange, since I would expect that I would need a valid password to do so....... There just does not seem to be any way to enter a password in the Settings page..... just the details as I listed above.... When I try to send a test email on my phone, I get a message "Couldn't Send" plus "Couldn't Authenticate account", The Password or authentication method may be incorrect. Check your outgoing server settings, then try again. Clicking on the 'Settings' option just shows the screen as listed in my original post. The Outgoing Server is set to smtp-mail.outlook.com , which is the same as that set on my Laptop and that works OK. Any further ideas please ?.......
22-04-2023 12:29 PM in
Galaxy S20 Series