I got a S20 FE on voda UK a few months ago. Everything was fine until december where I now have little/no signal and thus no phone calls or data.
Im in a area that should have good / excellent serivce - middle of a 100K population town. Thing is, it works fine in a slightly bigger city (Norwich) and I get great 4G even in a basement. But I set my phone to 2G network mode and nothing works.
Sim card in another phone and I have no problems so dont think its a network issue.
I've checked with vodafone support and done all their checks.
I've sent the phone to samsung for repair.
Now its come back and does the same thing. UK voda are not helping and Samsung support wants me to drive half way across the country.
Im not very happy with Samsung or Voda.
Hi Goan ,
Thanks for the reply. Yep tried a new Sim from voda , been on their support multiple times and changed all sorts of settings including a factory restore. Then its been to Samsung for repair and come back with same problem. (Along with some scratches - it was immaculate!)
The sim works fine in another non samsung phone - hence I think its a problem with my Samsung.
I was not very happy with samsungs support chat solution - drive hundreds of miles to a service centre!
It would be cheaper to buy a new iPhone given the cost of petrol and hotels.
Thanks for the reply. I dont think my Samsung S20 FE works with an esim on Vodafone UK unless Im wrong?
Phone went back again to Samsung for repair. Has come back again with the same issue. So to be fair Samsung have tried - but still awaiting a call back and its been a few weeks.
Again I've tried another providers SIM (lycra using o2 network) and its more or less the same. Extremely poor reception with frequent 'Emergency Calls Only for hours. Indoor and Outdoor.
Every other phone on every other network at this location does not have this problem.