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S10E phone

(Topic created on: 03-02-2023 06:40 PM)
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Reddwarf4ever
First Poster
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Have an S10E the phone number in About is incorrect, can his be changed, I don’t want the wrong number. In there, will this affect wattsapp phone calls, when someone makes a wattsapp phone call to me I just get a loud clicking noise instead of the ring sound

Any help  please

 

thanks

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2 REPLIES 2
Ziddy
Helping Hand
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Do you have 2 sims in the device?
BandOfBrothers
Samsung Members Star ★★
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Hi @Reddwarf4ever 

This information is typically driven by your sim card.

Sometimes the issue is if a person uses a temporary mobile number assigned by a network until the person uses a Pac to transfer their own number to the network from a previous network.

If this is the case then ask your mobile network to sim swap your number and tariff from your current sim card to a blank sim card as this type of sim card has never had a number associated with it.

You could also try the advice in > https://eu.community.samsung.com/t5/galaxy-s20-series/how-do-i-change-the-mobile-number-in-the-about... 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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