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Original topic:

Moisture Detected problem

(Topic created on: 16-09-2021 11:52 PM)
SkinB31
First Poster
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Galaxy S20 Series
I've had the moisture detected warning displayed now for several days and con not charge using USB. Only way of keeping my phone alive is wireless. I don't believe any moisture is inside the port so can anyone shed any light on how to resolve this issue? 
4 REPLIES 4
LiquidSnake
Troubleshooter
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Galaxy S20 Series
Try taking your phone to a repair shop and they should be able diagnose the root cause of this issue. Hope this helps! 😁
BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

Hello @SkinB31 

 

In most cases this warning goes after a relatively short space of time.

It might be worth just checking inside the port with a torch.

If a soft reboot by turning your phone Off and On does not help then a Samsung Service Centre or if applicable in your region a Doorstep Repair Service hopefully should resolve this issue for you.

I wouldn't suggest to use an unauthorised engineer to look at this as that could invalidate your limited 2 Year Manufacturing Warranty. 

I wish you all the best with this. 


Current Phone > Samsung Z Fold³ 5G.

scotsguy56
Explorer
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Galaxy S20 Series
I had this issue with my S10 and found out my usb cable was faulty replaced it and not had come up since .might be worth a try
TwistedTed
Apprentice
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Galaxy S20 Series
Samsung puts this feature in all their devices to make you panic and bye a new one. I have the moisture detected warning on my A9 but I know for a fact there is nothing wrong with it. I will not be buying any Samsung product again.
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