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Galaxy S10 Upgrade Program

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I've had the email prompting me to login to my upgrade program today to select the S10 model i want to go with.  I fully expect this won't go live until after the launch at 7pm UK time tonight.  However the only web address I can find for the upgrade program comes back with invalid loan number and/or surname when I try to login.  I was just trying to get ahead of the game and check all was working before going for the upgrade later tonight.

 

Can anyone advise what the correct link is for the UK Galaxy mobile upgrade program?  Can you also check if you get similar errors when trying to login, or is it just me?

 

Thanks.

345 REPLIES 345
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Very poor service from Samsung

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There wont be any choice left for us upgrading if there anymore delay

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I will be making a complaint, what was the point joining the upgrade programme if we cant upgrade

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This is a joke happens every year they never learn and realise opps we f'd up better fix it now and now looks like its too late now

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This did also happen last year when the page would not load.

 

Samsung although make great phones they just cannot compete with Apples service.

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ITS WORKING

 

Made you look lol

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Don't play with my heart strings - still not working for me!
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Sitting at work staring at a screen to let me click upgrade this is what life has come to lol

I cant take it anymore, ive taken a new deal cant be doing with sort of balls up

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I am actually f**king raging. The fact that any model is sold out for upgrade programme members is one thing. But the base S10+ in black is probably the most common and that's sold out. The one I wanted. There had better be a separate allocation for upgrade programme members or I'm going to lose my s**t

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