The first time the phone is turned on/restarted you have to enter your PIN code.
To remove the PIN code follow the link above posted by @AndrewL.
@sheraz99: Is the fingerprint scanner no longer recognising your fingerprints? If you're unable to access the phone due to a forgotten password then I recommend signing in to Find My Mobile via the link below, where you can remotely unlock your phone.
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Samsung Electronics, and its partners, use cookies and similar technologies (collectively “technologies”) to store and access information on your device. Some of these technologies are technically essential to provide you with a secure, well-functioning and reliable website. We would also like to set optional/non-essential technologies to give you the best user experience. Optional technologies make it possible to measure the audience of our website, to display personalized advertising on third-party sites based on your profile, to track your location, to carry out targeted marketing campaigns and to personalize the content of our website depending on your usage. Through these technologies, we will collect information such as your interaction with our website, your preferences and your browsing habits.
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