20-08-2020 08:18 PM
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Solved! Go to Solution.
1 Solution
Accepted Solutions

21-08-2020 10:02 AM
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The first time the phone is turned on/restarted you have to enter your PIN code.
To remove the PIN code follow the link above posted by @AndrewL.
Welcome to the Community!

20-08-2020 08:23 PM
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@sheraz99: Is the fingerprint scanner no longer recognising your fingerprints? If you're unable to access the phone due to a forgotten password then I recommend signing in to Find My Mobile via the link below, where you can remotely unlock your phone.
https://findmymobile.samsung.com
21-08-2020 07:51 AM
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21-08-2020 08:56 AM
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mes from the speaker, help please I do miss Spotify

21-08-2020 10:02 AM
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The first time the phone is turned on/restarted you have to enter your PIN code.
To remove the PIN code follow the link above posted by @AndrewL.
Welcome to the Community!
22-08-2020 11:15 AM
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