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Original topic:

iBasso TYPE-C DAC is not working in S10+

(Topic created on: 14-10-2019 04:38 AM)
AHHEYLI
Apprentice
Options
Galaxy S10 Series

Hi,

 

I've tried connecting my iBasso DC02 USB Type-C DAC on my new phone Galaxy S10+, however, no USB device can be detected  (But my DAC is working on my other smartphones - Huawei mate 20 Pro and LG G5).

Already tried to select different options in the USB configuration under developer mode, but the problem persists.

 

I have to connect the DAC and restart the phone,  and it will work every time.   But once I detach the DAC and connect it back,  it fails again....................................................................................

 

Any ideas? Thanks.

 

 

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2 Solutions


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Solution
ChrisM
Moderator
Moderator
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Galaxy S10 Series

That's very strange, @AHHEYLI! Unfortunately, we're not able to fully guarantee compatibility with other third party devices we're afraid, but do let us know if you have any other issues, or indeed find a solution!

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Solution
BluSleeper
First Poster
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Galaxy S10 Series

Guys do not fret. There are two workarounds that I've discovered. One of them which is the recent more permanent one relied on talking to the right person at the right moment. Thanks to that person from Samsung Philippines. 

 

First, the temporary workaround was mentioned here. Keep it connected while rebooting and the system will detect it automatically.

 

For the permanent solution here it is:

 
1. Clear the USB settings of your Android device. Settings, Apps, Show System Apps, search USB Settings tap clear cache and clear data.
 
2. Perform a soft reset. In some phones power and volume down button.
 
Should now work without restarting it while it is plugged in. Tried plug and unplug multiple times. It now works! 
 
Hope this helps everyone! Pls post this solution on  social media. :smiling-face:

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20 REPLIES 20
ChrisM
Moderator
Moderator
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Galaxy S10 Series

Hi @AHHEYLI 

 

Once the DAC is connected, does it retain a good connection without any issues until disconnected again?

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AHHEYLI
Apprentice
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Galaxy S10 Series

Yes, it works fine until disconnected.

So as a workaround now, I have to restart my S10+ every time

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Solution
ChrisM
Moderator
Moderator
Options
Galaxy S10 Series

That's very strange, @AHHEYLI! Unfortunately, we're not able to fully guarantee compatibility with other third party devices we're afraid, but do let us know if you have any other issues, or indeed find a solution!

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AHHEYLI
Apprentice
Options
Galaxy S10 Series

Thanks for the help, hope it can be supported for next version upgrade. 

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Rubenesque
First Poster
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Galaxy S10 Series

Hi AHHEYLI

 

I have the same problem but worst. I reboot my phone with my xDSD attached and powered on, but still it is not detected.

Do keep me posted if you find a solution.

 

Thanks;

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LeoDVinci
First Poster
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Galaxy S10 Series

Hi everyone, don't know If this is useful to anyone, but I was facing the connection issues in galaxy note 9, currently I have found a work around, not sure if that will work for everyone, but it's working for me for some time consistently. What I did is:

1.install UAC Ibasso.

2.restart.

3.connect the dc01 (it won't detect)

4.disconnect and reconnect as fast as possible.

This should prompt for default setting of Ibasso UAC

5. Each time if you need to connect doing this Connect-disconnect-reconnect as fast as possible. Worked till now for last 2 days.

Please let me know if this works for others. 

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OllyB
First Poster
Options
Galaxy S10 Series

iBasso DC02 also doesn't work with S20.

 

However if I plug the DC02 into the phone then reboot with it still plugged in, it DOES work - even without UAC Ibasso installed.

 

Frustrating, but the DC02 drives my B&W P7s beautifully.  Lovely powerful amplifier.

 

Olly

.

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LeoDVinci
First Poster
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Galaxy S10 Series

Sorry to hear that, actually some are saying it's some hardware issue with the USB c port in Samsung. Anyways, the process I wrote still works for me. So I stopped thinking about it 😅😅😅 hope it works for you too without restarting 

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mister_alakista
First Poster
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Galaxy S10 Series

I might have found the solution as I was running into the same thing. Do you have USB Audio Player Pro? It usually asks me if I wanted the app to control the DC02 but I tried opening it once when it didn't prompt me and it seemed to be crashing on open. I've uninstalled it along with the iBasso app and my phone is now detecting the DAC. It might be a fluke from my constant connecting and reconnecting but let me know if it works for you? 

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