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Original topic:

Dual Sim Always On - Wont turn off??

(Topic created on: 19-06-2021 07:44 AM)
Yammy412
First Poster
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Galaxy Note9 Series

Hi. I have an issue where I have a work SIM and a personal SIM in my Note9 duo. My problem is that if I am on a call that uses my personal SIM (Sim1) and someone calls my work SIM (Sim 2) it gets diverted to Sim 1 then eventually my personal voicemail box. I can not have work calls going to my personal box. I have turned off "Dual SIM always on" however instead of diverting the incoming call to the appropriate mailbox, it continues to divert it to the active SIM. I can find no reason that this should continue to happen. Please help.

2 REPLIES 2
xSteveuk
Maestro
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Galaxy Note9 Series
Hi,
On duel sim management
Is there an option
To set the default sim
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Yammy412
First Poster
Options
Galaxy Note9 Series

Hi. You can set a default sim in the Sim management screens. Changing the default makes no difference to my issue though.

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