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Original topic:

Note 20 Ultra Volte not working

(Topic created on: 23-01-2022 07:18 AM)
Ahmed Ghaith
First Poster
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Galaxy Note20 Series

Volte issues

I recently bought the Samsung galaxy note 20 ultra 5G. 

From day one upgraded to android 12.

I have two sims:

Maxis (hotlink) does not show the volte option in connections inside settings.

Vodafone (roaming sim) Shows the option to turn on.

Samsung live chat said: "This phone is auto detect, refer back to your provider" not so helping at all.

I did tell him " So, this is going to be, Samsung go to maxis not us, maxis go to Samsung not from our side" he said " no no, it's the provider"

The game of blam is terrible.

Maxis said: " Our side is working good, refer back to your phone manufacturer".

I just bought the phone less than 3 days!

First phone from Samsung and my dream phone.

I even went to the reseller of Samsung not helpful at all nor can I find out;  it my new phone having manufacturer issue/hardware or is it the new update or what to do.

 

 

3 REPLIES 3
INTRASERVER
Pathfinder
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Galaxy Note20 Series
Hello, what it shows in Settings > About Phone > Software Information > Service Provider Software Version?
Samsung Galaxy Note 20 Ultra
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AG6001
First Poster
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Galaxy Note20 Series

same issues. Service provider software version:

SAOMC_SM-N986U1_OYM_XAA_12_0012

XAA/XAA,XAA/ATT

Khaled alnaji
First Poster
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Galaxy Note20 Series

I have same issue  and didn't respond with hard reset   I have bad luck  warranty is over   @my phone  have black screan  during  watch you tube   it's bad product  I will not bye Samsung any more   it will cost me near  to new phone price if I repair  

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