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Original topic:

Moisture in USB port

(Topic created on: 20-08-2021 11:14 AM)
jeffybaconarms
Navigator
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Galaxy Note20 Series
So last night my phone decided it had found moisture or debris in the USB port so I did as it instructed and cleaned around the port and left it a hour,  that was at 11pm last night the moisture warning is still there I've factory reset the phone but no luck so is my phone dead or is it a bug?? I cannot charge my phone through wireless as I don't have one HELP!!!!!
3 REPLIES 3
AndrewL
Moderator
Moderator
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Galaxy Note20 Series

@jeffybaconarms: Did you get the Moisture Detected notification when connecting to your charger? If you head to the Samsung Members app > Get Help > Interactive Checks > USB, and follow the on screen instructions, does this flag and issues? 

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BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

Can you get to a Samsung Experience Store or Samsung Service Centre @jeffybaconarms 

Some regions offer a doorstep repair option.

If you have Amazon Prime etc then you could get a relatively cheap wireless charging option swiftly or buy one from a shop in your City Centre as an interim solution.

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Matt131986
First Poster
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Galaxy Note20 Series
I've had same issue and used a rubber toothpick to wipe round the port and seems to have fixed it.
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