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Note 10+ USB-C headphones not recognised

(Topic created on: 28-12-2022 04:24 PM)
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JenNote10
Student
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Can anyone solve this issue: 

When I plug in wired headphones (or the audio cable in my car) the music continues to play out of the loud speaker, and the 'usb connected/disconnected' notification simply loops until I take the headphones out. The headphone icon does not appear.

I have tired: 

- cleaning the port (it charges fine so I don't think it can be debris anyway)

- making sure the phone has the latest updates installed

- using a few different ubs-c connector s (including samsung's official one) and several pairs of headphones which all work (and did indeed previously work with my device until this fault happened)

- made sure 'disable usb audio routing' is set to off in developer options

- booting in recovery mode and clearing the cache partition

- a full reset

Do I need to have the port replaced or has anyone been able to resolve this another way? 

Thanks

2 REPLIES 2
nowdeleted
Big Cheese
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Is the bluetooth turned on ?? Both the phone and your cars media centre.
As the media centre will play if connected to another bt device.
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JenNote10
Student
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Hi, no car doesn't have blue tooth. This is using aux cord connected to USB-C adaptor, and same issue using USB-c adapted headphones. Happens when Bluetooth is both on and off. Thanks
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