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Original topic:

Galaxy note 20 ultra - Pin changed itself after update

(Topic created on: 25-08-2021 10:44 AM)
Tome Nikov
First Poster
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Galaxy Note20 Series

Hello guys,

 

Hope someone can help me with this.
On a Samsung Note 20 Ultra, after updating the software the pin (screen unlock code) has changed itself from 6 digit to 4 digit. Now I'm not able to unlock the phone and there is no samsung account associated with that mobile.

Any suggestions how to solve this problem without performing Factory Reset ( I don't want to lose my data/pics)

 

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3 REPLIES 3
Ventor
Superuser I
Superuser I
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Galaxy Note20 Series

Hello, if you have not previously activated Find my mobile, on your phone, I think it is impossible. If you cannot start your phone I doubt that you will be able to do Factory reset from Recovery either.

 

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Ventor
Superuser I
Superuser I
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Galaxy Note20 Series

In the worst case you have to go to SAT.

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deksey71
First Poster
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Galaxy Note20 Series
Save all on Samsung cloud then factory settings
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