25-08-2021 10:44 AM
Hello guys,
Hope someone can help me with this.
On a Samsung Note 20 Ultra, after updating the software the pin (screen unlock code) has changed itself from 6 digit to 4 digit. Now I'm not able to unlock the phone and there is no samsung account associated with that mobile.
Any suggestions how to solve this problem without performing Factory Reset ( I don't want to lose my data/pics)
25-08-2021 12:26 PM
Hello, if you have not previously activated Find my mobile, on your phone, I think it is impossible. If you cannot start your phone I doubt that you will be able to do Factory reset from Recovery either.
"The quieter you become-the more you are able to hear..."
25-08-2021 12:29 PM
In the worst case you have to go to SAT.
"The quieter you become-the more you are able to hear..."
25-08-2021 10:00 PM