Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Note 10+ 5G USB-C Port

(Topic created on: 30/09/19 07:17)
raddydan
First Poster
Options
Galaxy Note10 Series

My USB-C Port on my phone is loose as my music will stop playing and then won't recognise the earphones so I have to take them out and put them back in again. Sometimes when I put the charger in, it'll say that it's charging and then a few seconds later say that it's charging.

Anyone else with the same issue?

0 Likes
4 REPLIES 4
SithLord
Voyager
Options
Galaxy Note10 Series

Check there's no debris or fluff in the port.

A soft paintbrush can coax out most foreign bodies.

BandOfBrothers
Superuser I
Superuser I
Options
Galaxy Note10 Series

If the tip on removing lint etc from the port does not help then I'd suggest to visit a Samsung Experience Store or Samsung Service Centre for support.

 

Please don't go digging around inside the port.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

Alex700500
First Poster
Options
Galaxy Note10 Series

Hi, you've confirmed a worry of mine.  I've bought the S10 plus 5 g outright and within 7 days experienced exactly the same as you. Luckily I can get a refund.   I want to use the same but new phone but now I feel this faulty usb c connection is systemic!!!!

0 Likes
BigAl55
First Poster
Options
Galaxy Note10 Series

Hi,

I am also experiencing this and it's very frustrating.If you just move the cable or if your using wired headphones it disconnects and reconnect. I have to rely on wireless charging.It feels like the type C connector doesn't go in all the way.Have to say its disappointing for a flagship phone.

Allan

0 Likes