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Original topic:

Not receiving update in note 10+

(Topic created on: 27-09-2022 02:03 PM)
Shree22
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Galaxy Note10 Series

Hi everyone , recently brought Samsung Galaxy Note 10 plus which is uae model it wont get updates and it is still in android 10. Asked service center they refused to update it. Plz tell me how to get the latest updates.

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7 REPLIES 7
dj9494
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Galaxy Note10 Series
Since your mobile is configured with uae, it will receive updates when they are available in uae. To switch over( I won't recommend if you dont know what you doing) download a firmware for uk note 10 plus and install it via Odin. Please note, if you try make sure to do a research on it or else one small mistake can brick your mobile
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AndrewL
Moderator
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Galaxy Note10 Series

@Shree22: If you are outside the region that the phone was intended to be used in, then this can cause compatibility issues with updates in your current location due to software variances that exist in our devices from country to country. 

As a possible workaround, please try installing Smart Switch on your home computer, and checking for updates via this channel. To begin with, please follow the link below, and click on 'How Do I Get Smart Switch On My PC or Mac' to download the relevant version

https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/

Once installed, open Smart Switch, connect your Note 10+ using the USB cable that came packaged with the device, and look for an update prompt on the landing page, next to your device details.

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GarethR484
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Galaxy Note10 Series
I'm having the same problems Shree22, did u manage to get a fix?

Also Andrew I've tried smart switch nothin comes up about the update and always says it's on the latest firmware of 3.1 android 11

I've tried odin but it will never pick up the phone on there, aliveness though the pc it's self always recognises the phone so I can transfer files which is weird
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Shree221
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Galaxy Note10 Series

I recommend you to manually flash the firmware of your country, its the only solution we have

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DRxSoulz
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Galaxy Note10 Series

Honestly, I've had this problem while owning the phone for the past two years. I bought it refurbished. All I did was take my old sim card out of my Note 5(T-Mobile) and popped it in, and let it restart and "Update to my carrier's software" and then when I went to my software update status, it now said that there were updates available. So I've just now updated from Android 12, from Android 10, as well as further updates with everything else.

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GarethR484
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Galaxy Note10 Series
Think that's the only thing to do as support on here from Samsung themselves are useless lol... only prob is odin doesn't recognise my phone even thou all updates are done and all drivers installed 😕 so I'm literally stuck
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Michael Clark
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Galaxy Note10 Series

How can I flash the update for my country? I live in the US. I want to know, especially if smart switch doesn't work from @AndrewL's post about it!

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