12-03-2022 01:45 PM in
I have a Note 10 pluse 512GB. The network completely drops out unpredictable anytime it feels like and comes back after a while. It keeps mobile data shows going from H+ all the way up to 4g and 5g and then dies out. It feels like someone is controlling it deliberately or its kind of programed. No matter what you do it works on it's own mind. I have reset to factory setting multiple times and no luck.
Samsung guys say, send it to us and we will see.... does anyone have this problem? Are they able to fix it? Please help.
12-03-2022 03:55 PM in
13-03-2022 09:22 AM in
13-03-2022 12:07 PM in
@Catt78: If the issue is only occurring in a certain location, then this is likely to be down to your network coverage. Have you tried reaching out to your mobile network provider to see if there are any problems with the service in your area?
25-04-2022 11:49 AM in
I have the same issue. I put up with it for the last month and reset my phone every time.
I am very certain it was directly after I updated my phone software.
I have done the following with no luck.
- New simcard
- Factory Reset (Did not install any applications)
I can still make calls and txt, I just loose mobile data and need to restart the phone to get it going again.
I will be taking it back to the shop, I think it still has two months warranty on it.