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Original topic:

Help to ring out

(Topic created on: 14-07-2021 07:33 PM)
1gill
First Poster
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‎14-07-2021 07:33 PM in 

Galaxy Note10 Series
Why can't I ring out or receive calls. Just say this device can't accept your service 

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3 REPLIES 3
BandOfBrothers
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‎14-07-2021 07:43 PM in 

Galaxy Note10 Series

As a process if elimination can you try your sim card in another phone.

Also try done troubleshooting tips such as …

  • Eject the sim and wipe the chip and reinsert. Turn the phone back on.
  • Check your masts via your Network's mast checkers.
  • Check to see if this happens in one place or everywhere.
  • Ask your Network's Customer services to check your account.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Pugs1957
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‎14-07-2021 10:36 PM in 

Galaxy Note10 Series
Who is your carrier?
RETIRED
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AndrewL
Moderator
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‎15-07-2021 01:24 PM in 

Galaxy Note10 Series

@1gill: Are you currently inside the region where you activated your SIM? Can you try opening the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Barring, and make sure the options here are toggled off, especially 'All Incoming Calls' and 'All Outgoing Calls'? Also, head to Settings > Connections > Flight Mode, and make sure that this feature is disabled. 

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