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Wireless charging issues

(Topic created on: 01-02-2023 08:39 PM)
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Raven69
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My wireless charging option is not working, although all settings are correct it still doesn't work. I have tried 4 separate charging units (all that my partner uses for his Note 10 plus). When I run diagnostics on the wireless charging it doesn't do anything (no tick on icon or that all is normal with it) , it also doesn't charge another wireless charging item. Any help would be greatly appreciated 🙏 
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BandOfBrothers
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Are you able to have a Samsung Experience Store  or Samsung Service Centre look at the phone @Raven69 

May I assume the phone charges OK via a cable ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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