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NFC and Wireless charging not working?

(Topic created on: 05-12-2023 03:41 PM)
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VroomKop
Student
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Any ideas if some unknown setting like in Developer Options needs to be flipped? I've added cards to Google Wallet and Samsung Pay but NFC payments do not work and the Wireless charging fails to recognise. The charger works with other phones! 

I'm thinking maybe a hardware issue but hoping otherwise.
2 REPLIES 2
JAMES4578
Samsung Members Star ★★
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@VroomKop Firstly try a Restart though may not necessarily provide a solution. go to Samsung Members-Support-phone Diagnostics and check NFC and Wireless charging to see if any errors identified.  see this article for more details on Wireless charging https://www.samsung.com/uk/support/mobile-devices/issues-with-wireless-charging/#:~:text=Check%20tha... 
With NFC you could clear the cache and Data of the  NFC app,
 To do this go to Settings-Apps and select the Arrow with 3 lines to the right of your Apps. Toggle on show system Apps, filter by all and Name and select ok. Now find NFC, storage and clear cache/Data.

Screenshot_20231129_163738_Settings.jpg

Screenshot_20231205_172513_Settings.jpg

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


VroomKop
Student
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Cheers James. Unfortunately no joy with the clearing of the cache!
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