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Verification failed

(Topic created on: 05-02-2024 10:45 PM)
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Mechelle Solomon
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Hello!

How can I make copy of all data from phone SAMSUNG GALAXY NOTE 9 SM-N960FD 128GB  ?

This message appeared after updating the phone via https://www.samsung.com/us/support/answer/ANS00060517/ which was recommended by Samsung technical support.

May be I can do it from recovery menu?

Error:

“Verification failed

Unable to restart your device. The integrity verification has failed. You need to reset your device to factory default settings. This will erase all your data.”

 

Like this:

image.jpg

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7 REPLIES 7
williamg209
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That's not a galaxy note 9 thats many generations older
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Mechelle Solomon
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its wrong?

MechelleSolomon_0-1707227185502.png

 

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williamg209
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That's got to be a s7 or something
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Mechelle Solomon
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i sad "like this" - not "this"

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williamg209
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I thought you meant the message not the phone
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Mechelle Solomon
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yes i mean message, its wrong? How to write it correctly?

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williamg209
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Looking online, do you have your Samsung account connected to your phone? Like logged in? The Samsung find your mobile team may be able to help you unlock it, I found this last fourm post about it
https://xdaforums.com/t/help-with-verification-failed-on-note-9.3953076/
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