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Touch screen issue

(Topic created on: 24-12-2020 05:46 PM)
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bensummers
Apprentice
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image


image


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3 REPLIES 3
Danny24d
Explorer
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it happens to me when i use a case with magnetic back. remove the case and try again, if still have the issue contact service support
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bensummers
Apprentice
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The phone case isn't the issue it appears there is a slight crack in the screens bottom left corner. would this really impact on the upper portion of the screen?
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Shazzkid
Troubleshooter
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Although the crack itself may not have a direct impact, the cause of it might. There could be damage underneath.