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Stuck on Samsung logo

(Topic created on: 11-04-2024 03:31 AM)
22964 Views
gjta12
First Poster
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My phone after the most recent update is stuck on a reboot loop.  It is mainly stuck on the Samsung logo but occasionly restarts and shows Samsung Galaxy Note20 Ultra 5g then goes back to the Samsung logo.  I am also unable to power off the phone.  I can't go into Safe Mode.  Is there anything I can do? 

Thanks

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3 Replies
Robin999
Samsung Members Star ★
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Some users have managed to solve this by powering on and off several times in succession. Some report plugging into a charger have helped. Some reported plugging into pc/ laptop helped.

Also try holding the power button down for 10 seconds and see if phone reboots.
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pred7ousis
Journeyman
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I have the same exactly issue on Samsung s22 ultra. please someone find a solution I even did factory reset and still is doing the same thing
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MakeSnot
Apprentice
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Same problem 😕 tried to go to Samsung for help but because I got this phone as a gift brand new sealed in the box, and I don't have a receipt for it, they won't touch it
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