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S20 Ultra screen dead zone to s pen

(Topic created on: 15-07-2021 12:49 PM)
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V01untArYone
Journeyman
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Hardware test performed and screenshot attached!
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16 REPLIES 16
Joeeye
Maestro
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No worries but note the Note series don't use an S in their moniker for naming unlike the Galaxy S series.
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V01untArYone
Journeyman
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True, too many monikers tends to confuse! To be precise Note20 Ultra 5G 👍
Fiona26
Samsung Members Star ★★
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Do you use a case on your note 20? Only reason I'm asking incase your case is one with magnets. Which can effect the s pen. If so do the test without the case on.
V01untArYone
Journeyman
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Good idea as case does have magnet but not where dead zone is and didn't used to be a problem! Thought occurred, magnetic charging leads and leaving plug in!
Fiona26
Samsung Members Star ★★
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If you were charging at the time of test, definitely try without the charger plugged in. It could well be that.
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V01untArYone
Journeyman
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Not to do with charging! It is leaving the magnetic plug in the phone which was done to avoid continually plugging in and out and wearing socket on phone!
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Fiona26
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Oh OK, i know the chargers you mean. Glad you sussed the problem and your phone is working fine.