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S pen does not work

(Topic created on: 16-02-2023 02:27 AM)
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Note20Ultra
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Writing on the screenshot does not work at all using the pen, in addition to the fingerprint stop working after installing a temporary screen for your Note 20 Ultra.
Can any one help me?

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-Robot-
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I assume you mean screen protector was added? That would block the finger print sensor and pen from interacting with the phone.

Not all screen protectors work, so you can turn up sensivity and see if that helps but if not you have to find a different screen protector

-Robot-
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What screen protector did you put on?
AndrewL
Moderator
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@Note20Ultra: If you have recently added a screen protector to your Note 20 Ultra, head to Settings > Display > Touch sensitivity, and toggle this option on. Let me know if this helps. 

Note20Ultra
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I did that but it doesn't help me😥
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BandOfBrothers
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@Note20Ultra 

I'd suggest to remove the screen protector you've fitted as it's hindering the operation of your screen.

Sometimes privacy protectors cause this issue.

I use the official Samsung Tpu Screen protector that's works flawlessly with my sPen and fingerprint scanner. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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