Enough is enough

[SHF1991]

This IU7 update has made things worse.

The unresponsive has gotten worse and I'm absolutely livid that I have to buy a new phone. 

Apps work and everything else works but when on lockscreen it fails to recognise senses and I'm having to press button constantly. 

On Monday I'm going to call Citizens Advice and ask about how to go about compensation as phone works perfectly well but when lockscreen it's a Russian Roulette of if the screen will recognise senses.

I find it absolutely shocking that Samsung have yet to respond to me, and from my recent posts I'm not only one having these issues.

Samsung really ought to fix this 

And now I'm gonna be worried about any future updates from now on, now I'm gonna go look for 2nd phone 

[SHF1991]

I've had this issue since August 27th after update One UI 7.0

[Piper123]

Wipe Partition Cache is your first port of call

[Piper123]

1. Turn off the device.
2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

[SHF1991]

No shop is willing to do that

[SHF1991]

I'm being quoted £30-40 to have previous update but warned if phone goes back to IU7 or UI7 whatever it is it may happen again

So I've spent £90 on a Motorola and hope it doesn't lag like my last one did

[Piper123]

You don't need a shop to wipe Partition Cache, you do it yourself

[SHF1991]

I don't have a laptop or anything that would do it

[Piper123]

How are you expecting Samsung to respond to you?

[SHF1991]

Via email