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QR scanner issue.

(Topic created on: 28-06-2020 04:16 PM)
44904 Views

I have this problem too (1)

Kevneill889
Apprentice
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Hi all, New here and looking for some help. Recently moved from S10+ to note 10+ 5g. 

I always found my QR/barcode scanner handy on my S10+ and never had any issues. Since I got the Note 10+ 5g the scanner when used is opening whatever I scan in my notes as text. 

When it gives the option to open in Web it just opens to notes and supply's text which does nothing. 

 

Anyone any ideas? I have contacted Samsung member's and done live chat but they told me to put the phone in safe mode but didn't explain why or what it might do. 

20 REPLIES 20
Crazyclaire
First Poster
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Hi I am having problems with my built in qr scanner on my s10 it's reading them OK however it isn.t going to websites its saving it to notes. I have reset settings and it's still not taking me to website just adding to notes even though my qr scanner is on x
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fvcksamsng1
First Poster
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it's sad that these nerds and dweeb spend 7-10 years studying how to do ONE THING and they simply can't. its crazy how inferior samsung is to Apple. everything they do. I can't take samsung anymore I tried for so long but it's not worth having a ***** phone for some early beta features that don't work until Apple masters it for 5 years then samsujg catches up

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options1
First Poster
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I realize your question is old, but I see no solution! I am in the same situation with no answer! So frustrating! Did you find a solution? Thank you.

JohnGolden
First Poster
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My Galaxy S9 camera app is able to process some but not all QR codes. On the good codes, it prompts with a title "WebPage" and works correctly. On the bad codes, it prompts with a title "Notes" and captures only text. I tried the page @AndrewL suggested, but was no help.

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DenverDean
First Poster
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I just generated a QR code with an uppercase and a lowercase HTTP and they work on my S22 Ultra and it shows a web link.   If I try to scan the QR code on a Nest Thermostat it opens a note app.....

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Gordco
First Poster
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I have an S22 Ultra and have the same problem. I'm trying to link my phone to the Link to Windows app. My pc monitor displays a QR code. When I snap the code, I am presented with the following options:

Web address or Show Options. If I click on the Show Options, they are Full Text, Search Web, or Copy. If I click Search Web, I end up with the address in a Samsung Notes file. Nothing works!

 

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Anonymous User
Not applicable
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Same thing with my a54. I dont get it & google doesnt seem too either...

 

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Ken_Kimani
Apprentice
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Same problem with S24 Ultra. Does Samsung learn really?
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D G
First Poster
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Four years later, I just got a new Samsung and have this issue.  Not one valid answer to this... What the heck?

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Members_2yQeETG
First Poster
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And now with FIDO2 (WebAuthn) QR code, sometimes the same happens: FIDO:/... displayed as text in notes, sometimes it works fine, from a A52s. When a "bad" one is scanned with another phone (other brand), the QR works.

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