nwa
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09-02-2021 12:22 AM
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I have forgotten my password to reset my mobile to factory settings can anyone help?
4 REPLIES 4
DDSEFC
Apprentice
09-02-2021 12:43 AM
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request password reset for your account.
IamJai
Helping Hand
09-02-2021 08:03 AM
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Have you got all your stuff backed up or is it still on your Note 9
JAMES4578
Samsung Members Star ★★
09-02-2021 11:52 AM
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Hi @nwa Ensure you Back Up so that you have access to photos/files you will have accumulated. Of course you may have done this already but just checking.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
ghosty
Voyager
09-02-2021 06:36 PM
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can you do a find my mobile and wipe the phone from there?
