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Favourite contacts

(Topic created on: 11-07-2021 10:49 AM)
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FLASH8
First Poster
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I am unable to add contacts to the favourites list on my note 20. The information details ask you to click on the star to activate, but there is no facility to do this. I have tried everything but need assistance with this - please !

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7 REPLIES 7
CharlieHowes
Pathfinder
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On all of my recent galaxy phones you have to click the information button on a contact & then the favourite button appears on the bottom left hand corner of the options that appear.
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FLASH8
First Poster
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Thanks for responding, much appreciated. No luck with that, i only have a few choices, block or QR code or delete. The other info button just shows contact name, number and email. I am so disappointed with the phone as there are a number of issues with it.
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BandOfBrothers
Samsung Members Star ★★
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Hi @FLASH8 

 

This is on my N20 Ultra 5G in my Samsung Contacts App.

Screenshot_20210712-051759_Contacts.jpg


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

FLASH8
First Poster
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Thank you so much for responding with the pic. I have the same set up on my screen but without the favourite button on the left. I have contacted samsung for assistance so i hope they get back to me. Thanks again
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TessM
Mastermind
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Hey @FLASH8,

may I ask where do you have your contacts saved? It seems that this is only available when the contacts are saved on the phone's internal memory.

To move contacts from your SIM or any other place to the phone you will need to follow these steps: launch the Contacts app> Menu (three horizontal lines on the top left)> Manage contacts> Import or Export contacts> Import> Select the right location> Import. 

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FLASH8
First Poster
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I will give it a try and let you know the outcome asap. Thank you for your assistance much appreciated
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FLASH8
First Poster
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Hi if i transfer contacts from sim to phone, once i have added my favourites, can i then transfer back to sim many thanks
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