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September update has caused notification issues

(Topic created on: 28-09-2023 08:58 PM)
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Alye
Journeyman

‎28-09-2023 08:58 PM - last edited ‎30-09-2023 09:43 AM

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 Note 20 Ultra - Since the September security update I can't get Whatsapp notifications from contacts. Groups still work. Also I can't open links from facebook . I've checked the policy and security settings in both the apps and the phone but can't find any fix for either issue. Samsung need to roll out a fix urgently because I'm due and upgrade and for the first time in years thinking of switching from samsung. The notifications thing is important as I have an elderly mother and a pregnant daughter and I need to get urgent messages
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Alye
Journeyman

‎30-09-2023 07:49 PM

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FB still not working but that could be FB. I think I fixed the notifications. It was actually a Watch 4 update on the same day that was a problem. Because notification on the watch were active it wasn't notifying on the phone. The option to still have phone notifications wasn't there but I updated again today and now I can get notifications on both
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