22-08-2020 04:38 PM
Hello everyone :
My Note 10 plus fast charging stopped working. If i go to Settings --> Device Care -> Battery --> Charging,i see the Fast charging option is Disabled and i cannot enable it!
Can someone pls assist in letting me how can i fix it ?. This is an new phone purchased from Samssung directly and it's 8 months old.
PLease help !!
Thank you !
22-08-2020 08:19 PM
22-08-2020 08:35 PM
YEs the phone is charging fine. It's just when i put at the charge, it does not show the Fast charging option on the display when hooked to the Charging Power. it used to says "Fast charging ...in Xx minutes" and now it says "charging in XX minutes". The charge time displaying is way more than the fast charging times.
23-08-2020 02:57 PM
23-08-2020 03:46 PM
yeah i figuered that as well. But when you first plugin to charging cable ..does it say "Fast Charging" ?.
It does on my wife's phone but it stopped on mine. The only difference was in the habit..my wife would drain the phone to like 20% of battery and then charge full. I would charge it all the time and keep it 100%. even if it 80% i would charge for few mts and then recharge again. does battery life gets effected this bad with just 10 months of charging inconsistently ?.
it charges well my phone but just does not Fast Charge. The options from the settings has no effect on the Fast charge process.
23-08-2020 10:56 PM
25-08-2020 11:40 PM
I have same problem, and i reset my phone and after the setup i can charge my phone super fast like before (with 45W charger)
26-08-2020 12:35 AM
Oh that's good to know it fixed for you. i will have to give this a try ...
21-06-2021 04:22 PM
Hi, i also having the same problem. I tried to with my other fast charging charger still the same issue. Its so annyoing that my phone cant fast charging. I even tried to reset my phone still the same
Please needs help!
21-06-2021 04:55 PM
Hey @Vasikumara ,
if the issue persists after a Factory Reset and with different chargers, I would recommend having the phone examined by one of our engineers. Contact our colleagues to find your available options: https://www.samsung.com/uk/support/contact/