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Clear View cover stopped working (again:)

(Topic created on: 21-12-2022 06:44 PM)
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theBUZZER
Student
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Usually can get it to work again, but alas; not this time. Any help would be eternally appreciated.
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2 REPLIES 2
Members_atEoaiC
Apprentice
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I found the reason why my s20fe stopped responding  to the clear view cover. I put on a little steel plate on the back of the phone as a part of the magnetic car mount. my phone stopped seeing the cover, the accesories option disapeard in settings. the steel plate coused this. the phone has 2 hall sensors, one responsible for noticing that the cover is on the phone and the other that recognizes the the cover is either closed or opened. the clear view cover has 2 magnets, one in front part of the cover and one in the back. If you cover the back magnet with something that lowers the power of the back magnet the phone will not see the cover.

in my case I just placed the steel plate of the car mount just 0,5cm below the magnet of the back of the cover.

my problem got solved.

if your phone does not see the cover maybe there is something wrong with the back magnet of the cover and the hall sensor does not see it.

You can alcatel the magnets with a coin.

theBUZZER
Student
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Thanks alot. The last line of your post about 'alacatel magnets' has me flummoxed, can you explain it more. I've ordered a new case anyway so will know if it's the problem you suggested. I do leave it often on top of my microwave and apple laptop maybe those are the culprits.