Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

WIFI

(Topic created on: 20-09-2020 10:10 AM)
323 Views
Nife66
First Poster
Options
My WiFi has suddenly started switching off every couple of seconds.  Can I fix this?
0 Likes
3 REPLIES 3
Mitzzz999
Hotshot
Options
First thing to probably check is if you're on the latest software version... all updates done?
0 Likes
AndrewL
Moderator
Moderator
Options

@Nife66

To troubleshoot this issue please head to Settings > Connections > Wi-Fi > Tap the cog symbol to the right of your router > Forget > Back > Toggle Wi-Fi off and on again > Select your router from the list of available connections, and run through the connection steps. Now, tap the 3 dots in the top right corner > Advanced > Switch to Mobile Data > Off > Turn On Wi-Fi Automatically > On > Wi-Fi Control History > Check if any apps have recently disabled your Wi-Fi. If this is the case, head to Settings > Apps > Select the relevant app > Permissions, and disable any Wi-Fi related permissions. 

If the issue persists, please try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, as this will refresh the software and address any issues that might be a contributing factor.

0 Likes
Anonymous User
Not applicable
Options
does it happen on mobile data AND wifi? or just Wifi? if it's just wifi, it means there's an issue with your router (Norma a band issue). yiu should try seperating the 2.4 and 5ghz bands to broadcast individually.
0 Likes