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Wifi Problems

(Topic created on: 18-02-2024 10:12 AM)
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AutumnBlue
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Whenever I connect my phone to WiFi after getting home, a few hours later it disconnects and goes onto mobile data, which I have barely got any and i have incurred a £2 charge for it. Can somebody help me with it? (I'm using the Galaxy A13 SM-A137F)
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-Robot-
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Is that option to switch to mobile data if WiFi signal is weak turned on? I can't remember on the top of my head where it is but should be under connections
AndrewL
Moderator
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@AutumnBlue: Further to the above, please try heading to Settings > Connections > Wi-Fi > Tap the 3 dots in the top right > Intelligent Wi-Fi > Switch to mobile data, and toggle this option off if it is active. 

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GoanGeek
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Try resetting your network settings under reset
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