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Wifi Conection Failed

(Topic created on: 05-11-2022 07:56 PM)
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Aero212
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How to fix it when it disconnects from wifi and says connection failed when attempting to reconnect (everyone else in the house has fine connection).
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4 REPLIES 4
PaulM1
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Hi there, @Aero212. I appreciate that you're keen to get your phone connected to Wi-Fi again. Our colleagues from Samsung Philippines have created an excellent guide on steps you can follow to resolve this:

https://www.samsung.com/ph/support/mobile-devices/how-do-i-troubleshoot-wi-fi-connection-issues/

Please let me know how you get on. 

JAMES4578
Samsung Members Star ★★
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Hi @Aero212    Just an other idea  not mentioned in the article @PaulM1  posted , if solution  not found after trying them.  Go to Settings - Connections - Wi-Fi - Tap the cog next to your router on my device it is under view More but could be Advanced if that does not show. select the MAC Address Type and set this to Phone MAC. If the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Members_tjt3Q8f
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Thank you @JAMES4578 this helped me out A TON. I tried everything, update, reset settings like 3 times, forgot and reconnected like 15 times but to no avail. I just got my phone back from repairs so I thought it was tampered with but as a last ditch effort I tried your method and lo and behold it worked. I was about to start freaking out like crazy but you were there. Again thank you, God bless you. You are a saint.

JAMES4578
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Glad it seems sorted now anyway 🙏

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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