Where are my files?,

Coffee76 · ‎16-08-2021

Hi there. I downloaded a file from my credit card app, now I can't find where it's saved!!

BandOfBrothers · ‎16-08-2021

Take a look in your Myfiles App @Coffee76 to see if it's there.

However Sometimes due to security protocols files and screenshots can't be extracted from such apps.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Mitzzz999 · ‎16-08-2021

Use file manager in your phone, it should be in the downloads folder.

Ventor · ‎16-08-2021

@Coffee76 ,Hello, if your credit card app is in the secure folder, open the app my files in your secure folder and it is probably there, greetings.

"The quieter you become-the more you are able to hear..."

Coffee76 · ‎16-08-2021

I've been through File Manager and can't find it. Could be because of security protocols. Cheers everyone 👍

BandOfBrothers · ‎16-08-2021

Possibly so yes @Coffee76

They are there to protect sensitive information inside apps like these.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Coffee76 · ‎16-08-2021

Cheers for that. Just got New phone and a few things work differently to my old one