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Original topic:

Where are my files?,

(Topic created on: 16-08-2021 04:01 PM)
Coffee76
Apprentice
Options
Galaxy A Series
Hi there.  I  downloaded a file from my credit card app, now I can't find where it's saved!!
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6 REPLIES 6
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

Take a look in your Myfiles App @Coffee76 to see if it's there.

However Sometimes due to security protocols files and screenshots can't be extracted from such apps.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Mitzzz999
Hotshot
Options
Galaxy A Series
Use file manager in your phone, it should be in the downloads folder.
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Ventor
Samsung Maker ★
Options
Galaxy A Series

@Coffee76 ,Hello, if your credit card app is in the secure folder, open the app my files in your secure folder and it is probably there, greetings.

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Coffee76
Apprentice
Options
Galaxy A Series
I've been through File Manager and can't find it. Could be because of security protocols. Cheers everyone 👍
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

Possibly so yes @Coffee76 

They are there to protect sensitive information inside apps like these.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Coffee76
Apprentice
Options
Galaxy A Series
Cheers for that. Just got New phone and a few things work differently to my old one
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