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Where are my files?,

(Topic created on: 16-08-2021 04:01 PM)
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Coffee76
Apprentice
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Hi there.  I  downloaded a file from my credit card app, now I can't find where it's saved!!
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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Take a look in your Myfiles App @Coffee76 to see if it's there.

However Sometimes due to security protocols files and screenshots can't be extracted from such apps.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mitzzz999
Hotshot
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Use file manager in your phone, it should be in the downloads folder.
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Ventor
Samsung Members Star ★★
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@Coffee76 ,Hello, if your credit card app is in the secure folder, open the app my files in your secure folder and it is probably there, greetings.






"The quieter you become-the more you are able to hear..."


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Coffee76
Apprentice
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I've been through File Manager and can't find it. Could be because of security protocols. Cheers everyone 👍
BandOfBrothers
Samsung Members Star ★★
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Possibly so yes @Coffee76 

They are there to protect sensitive information inside apps like these.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Coffee76
Apprentice
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Cheers for that. Just got New phone and a few things work differently to my old one
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