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Original topic:

Where are my files?,

(Topic created on: 16-08-2021 04:01 PM)
Coffee76
Apprentice
Options
Galaxy A Series
Hi there.  I  downloaded a file from my credit card app, now I can't find where it's saved!!
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6 REPLIES 6
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

Take a look in your Myfiles App @Coffee76 to see if it's there.

However Sometimes due to security protocols files and screenshots can't be extracted from such apps.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mitzzz999
Hotshot
Options
Galaxy A Series
Use file manager in your phone, it should be in the downloads folder.
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Ventor
Samsung Maker ★
Options
Galaxy A Series

@Coffee76 ,Hello, if your credit card app is in the secure folder, open the app my files in your secure folder and it is probably there, greetings.






"The quieter you become-the more you are able to hear..."


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Coffee76
Apprentice
Options
Galaxy A Series
I've been through File Manager and can't find it. Could be because of security protocols. Cheers everyone 👍
BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

Possibly so yes @Coffee76 

They are there to protect sensitive information inside apps like these.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Coffee76
Apprentice
Options
Galaxy A Series
Cheers for that. Just got New phone and a few things work differently to my old one
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