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Voice connection issues issues

(Topic created on: 04-04-2020 06:11 PM)
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Volume
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I replaced the charging port of my samsung A70 and I realized that the person on the other end cannot hear me when I speak.  How do I resolve this issue please?

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BandOfBrothers
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Hi @Volume 

 

From your post this makes me think that you personally replaced the charging port ?

 

I replaced the charging port of my samsung A70 "

 

If so in doing this you have unfortunately voided the manufacturing warranty so Samsung wouldn't be able to help under the warranty and would levy a charge or in some extreme cases decline support.

 

In replacing the port you may have inadvertently caused some further issues within the phone.

 

You could try a test by going over to your dial pad and type in *#0*#, this will bring up a number of tests.

 

You may need to take the phone to shop that offers repairs but that can have it's own issues such as the shop causing damage etc.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "