17-11-2019 07:14 PM in
Fingerprint scanner problem
18-11-2019 07:28 PM in
Hey @Mike451! Let's do a Soft Reset of your A50 by holding the Volume Down as well as the Power buttons for 10 seconds. Afterwards, wipe your finger and try again using the fingerprint scanner. Does it help?
02-12-2019 07:48 AM in
Hello
Same issue and soft reset doesn't help...
Thanks for helping out
02-12-2019 10:51 AM in
As far as I am concerned it does not help since it requests me to save at least one fingerprint... which I can't do...
04-12-2019 05:13 AM in
Samsung A50 fingerprint doesn't work after the new update. A505FDDS3ASK5/A505FODM3ASK5/A505FXXS3ASK5
Pls fix this. Been waiting for this the fingerprint is not readable and cannot register a new one as well.
01-04-2020 12:49 AM in
My finger print is not accessing
10-04-2020 08:55 AM in
Yes agree whatis Smasung doing we should SUE! causing us incovinennce why are not more people talking baout this !
10-04-2020 08:56 AM in
WHAT HAVE YOU DONE!!!
10-04-2020 08:58 AM in
YOu used the DARK MODE To temp us on the Samsung A50 UPDaTE .... most of us who are in need of it becasue our eyes hurt so much... and u took away the fingerprint dfeaure ! come on SAMSUNG id expect mroe from you... MR Sam Sung...where is your team of experts! ive been a loyal supporter of Samsung for the last 10 years!! now its turning tis name to ***** for the smart hpone sector . why!!! DO somethign now! send out a patch asap!