04-01-2022 01:45 PM
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When selecting Settings/Sounds/Ringtones or Notification Sound an option to select Zedge (Always) or SecSoundPicker (Just once) appears. This is my wife's A52S. On my S21 the same selection takes me straight to the complete list of sound options without having to select Zedge or SecSoundPicker. If I select Zedge (Always) I am stuck with Zedge and cannot access the phones lists of sounds and the only way to get over this is to uninstall Zedge. If I select SecSoundPicker then I can access the complete list of sounds. How can I remove this irritating option from my wife's phone without removing Zedge. Any ideas please.
04-01-2022 02:16 PM - last edited 04-01-2022 02:17 PM
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This page maybe helpful
Set a ringtone on your Galaxy device
https://www.samsung.com/us/support/answer/ANS00088022/
04-01-2022 02:50 PM
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Many thanks. I am trying to remove the option that appears on the A52s that isn't on the S21. where both phones have Zedge installed but the option only appears on the A52s.
04-01-2022 02:56 PM
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Try going the My Files app
Downloads
And delete
Zedge download
04-01-2022 03:34 PM
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The Zedge app doesn't appear in downloads but if I uninstall the app then the option does not appear in Ringtones and Notification Sounds. So, that solves the problem - but not really as I should be able to have Zedge on the phone without the option appearing. thanks for your reply.
05-01-2022 02:40 PM
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05-01-2022 08:47 PM
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Ah! That sounds promising. How do I select SecSoundPicker as always, please?
09-01-2022 07:04 PM
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09-01-2022 10:22 PM
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Thanks for your help that is appreciated. I tapped information, that took me to Notification Sounds where it states: "No defaults set". Tapping on that gives me some options but I have no idea how to set a default. I simply cannot understand the instructions. I have decided to delete the Zedge App. That solves the problem. This is very odd as there isn't any problem with the S21.
06-04-2024 12:44 AM
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