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Ui8 update bricked A53 5g

(Topic created on: yesterday)
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Billtodd
Student
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This morning's ui8 update has left me without a phone as now the Sim is no longer detected.

after trying all the online suggestions (including multiple mobile setting resets) I tried a factory reset. However, this also downloaded ui8 , so that didn't work either.

I've just noticed the GPS reception is also non functioning. 

I have raised an error report and received an acknowledgement. 

I seen a few other's with the same problem. 

Bill 
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32 REPLIES 32
MrGkyn
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Hi all, the recent ui8 update, has redendered my phone next to useless, as it longer recognizes the Sim card. Do we know if Samsung are releasing a patch soon? This is very annoying.
Tourbillon De La Vie
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MrGkyn
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I have pushed this issue up onto LinkedIn to see if that generates a response.
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pepperami35
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I have the same, have raised an error report.
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pepperami35
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I have same issue with my A53 tried everything that's been suggested, raised an error log. Interestingly my airplane mode background is grey, this is not normal as my wife has the same phone and it is black like all the other icons. Its like its stuck between on and off. Let me know if yours is the same.
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pepperami35
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Not a club I wanted to join 😂
Billtodd
Student
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I just received a replacement sim from O2 , same problem the sim is not read or recognised by the A53 5g
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Billtodd
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Yes my airplane mode is also grey (presumably because there's no phone signal)
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Billtodd
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Testing the new sim in an old S6 , it is read, shows signal, status reads network data.

I'm convinced the update has stopped the A53 5g reading the sim at all. It's not just working at the country code of the network etc.
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pepperami35
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Bill Todd you are spot on as my sim works fine in my old J5 so it is software and UI8 specific issue.
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