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Original topic:

Trapped two-step verification

(Topic created on: 29-01-2021 08:10 AM)
Cullen
Student
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Galaxy A Series

So I factory reset my Galaxy A10e trying to fix some issue from another problem with my fitbit, but when trying to sign in to my Samsung account the overlay two-step screen pops up as normal and I put the code in as normal but then immediately pops back up asking for the code again every single time I enter the required new codes like I didn't even enter the first one but doesn't even say it was the wrong code so I can't sign in on my account because of this bug to update my phone or download anything using the Samsung app store.. 

Please help..

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3 REPLIES 3
strawberry cake
Hotshot
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Galaxy A Series

@Cullen 

 

hello

the code has 3 minutes interval or delay

if you request a code, best to click once only or wait for 3 minutes please so will not double generate a code

let us know 😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Cullen
Student
Options
Galaxy A Series

I'm saying it won't let me past two-step, it just pops back up  

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Cullen
Student
Options
Galaxy A Series

Sigh.. I figured it out.. Thank you.. It was a system overlay glitch.. All it took was to manually signing in on the app instead of through the notification list..

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