Tabbcat1

[Tabbtcat1]

My A21 smartphone has suddenly started to crash when opening a couple of my apps one of which is Google mail I cant open any individual emails it just shuts down tried rebooting and clearing up phone data and there are no new installation to renew either. Any ideas please ?

[Niade]

I am having the same issues I can't understand why

[AsadM · Accepted solution]

Hi @Niade @Tabbtcat1, sorry to hear that. Please try going through the steps on this page to help you with this: https://www.samsung.com/uk/support/mobile-devices/why-are-some-android-apps-crashing/ Hope this helps! 

[Niade]

thank you so much for your help ....the fix has worked and I can now open my apps I was at this for hours last night 👏

[Technoclue]

Thank you so much, after hours of trying all sorts, I came across your advice and it worked 👍