Certainly sounds like your phone isn't liking something that's going on @Harrison_Cyan 🤔
There are a few troubleshooting steps you can try >
- Make sure all your apps and phone are up to date.
- Run the Optimise Now option in your Device Care.
- Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
- Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
- There is a diagnostic tool in your Samsung Members App.
- You can Ask a question in your Samsung Members App that goes directly to Samsung.
- If you perform a forum search you should find existing threads with some further help within.
If all the above does not help then as a last resort of your troubleshooting consider backing up and perform a Factory Reset.
Please let us know how you get on.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
