Hi @chelleb ,
I would love to help you with this. When was the last time that you connected a headset to your A22? Have you checked the port to see if there is any damage, debris, or dust inside that might be interfering with this making the phone believe that these are connected?
Is the phone charging correctly?
No worries @chelleb In this case, the best way to get this sorted would be to have this examined by one of our engineers. You can arrange this from here: https://www.samsung.com/uk/support/repair/
