Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Stuck at 20% when regist finger print

(Topic created on: 02-07-2024 05:18 AM)
4970 Views

I have this problem too

Mr Liu
First Poster
Options

I have just bought new Samsung A55 few days. But can not regist finger print, alway stop at 20%. I dont user any cover on my screen, my hand clean. Samsung don't have any responsibility about their product.

0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

If you've tried everything including a factory reset and there is still an issue with setting up the fingerprint Biometrics then go back to where you purchased the phone and have it swapped out @Mr Liu especially as you've just purchased the phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AishaNdhm
First Poster
Options

Hey I have this issue too, I used to have an older model it didn't work on, but recently ordered my current phone (Galaxy S23 FE) from the Samsung website or wtv and it still has this issue. It works fine until it hits 20% and then decides it can't read it 🤷‍♀️

0 Likes