06-02-2024 07:15 PM
06-02-2024 08:03 PM - last edited 06-02-2024 08:03 PM
Hi @DanGnana234 You may need to remove the Fingerprints and rescan. It can be beneficial to have two scans of the same finger.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
06-02-2024 08:03 PM
06-02-2024 08:03 PM
06-02-2024 08:09 PM
oh right, I have 4 scans (2 fingers registered twice) when you to Biometrics-Fingerprints and for instance go to Fingerprint 1 is there is not an option to Rename and Remove? This is possible on S Series, need to remove them all individually.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
06-02-2024 08:10 PM
06-02-2024 08:16 PM
06-02-2024 08:16 PM
06-02-2024 08:16 PM
06-02-2024 08:24 PM
Seems it is not the same in your Device and you have already wiped the cache partition. Have you checked Fingerprint Recognition in Diagnostics (Samsung Members) just in case any error showing there?
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.