Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Anyone help?

(Topic created on: 4 weeks ago)
264 Views
popgom
Apprentice
Options
Has anyone any knowledge of what could be wrong with my samsung? It's not turning on, however it is displaying the charging sign when the charger is plugged in. I have tried the force restart but nothing is working. Attached image to show. 

image


0 Likes
4 REPLIES 4
lminvti
Samsung Members Star ★
Options
Hi there 👋

Try volume down and power buttons simultaneously.

Also try to change chargers, and leave it on charge for at least an hour or more and see it that would make any difference.

Also try unplug your phone Press and hold power button till samsung logo appears (if it goes that far) then immediately plug to charger.

Most of the times its due to charging "brick" or USB and sometimes battery is drained too low and you need to keep charger on for couple of hours.

If nothing works might be worth to ger professional repair shop looked into it.
popgom
Apprentice
Options
Hi 👋

I shall try those. Appreciate your help.
ATechPerson
Pioneer
Options
Did it work in the end?
0 Likes
popgom
Apprentice
Options
Nope unfortunately 😕 taking it to a phone shop today
0 Likes